Top News   February 24, 2010
WEB EXCLUSIVE: Claim Rep Pet Peeves
What irks claim professionals the most? After floating this topic on several industry discussion boards, one attorney weighs in on the most common beefs, from ignorant defense counsel to difficult claimants. Read more

Toyota Auto Claims Data Sent to Congress
So far State Farm is the only insurer to unearth data linking auto accident claims to problems with Toyota-manufactured cars and trucks. However, what industry statistics could be aired during two back-to-back House hearings this week? Read more

Forrester Research: Contents-Claims Provider Listed As "Hot"
Ellen Carney, Senior Analyst at Forrester Research, recently authored a report that listed what she referred to as the hottest insurance technology companies for 2010. Click here to find out who made the cut and to read her illuminating discussion.

Tweet Suite Digest — February 24, 2010
Claims Magazine is twittering every day about breaking news and timely topics, not to mention keeping readers up to date on the latest postings to What can Twitter do for you? Click to find out.

Fraud of the Week: Stolen Guns and Silk Underwear
A serial defrauder who bilked insurers over the course of 13 years for hundreds of thousands of dollars was done in by ... a serial number and silk underwear. Read more

Claims IQ

Each week we test readers on their claim knowledge. This week's question is:

Almost 13 percent of viewers were also surfing the Web while watching the Vancouver Olympics opening ceremony, according to Nielsen. What was their Web site of choice?

A. Yahoo
B. Twitter
C. Facebook

Answer Here!

Last week's question was:

According to Swinton Insurance, the average U.K. motorist will waste __ days looking for car keys in a lifetime.

A. 2
B. 8
C. 10
D. 16

On average, Swinton found that U.K. drivers spend one minute and 15 seconds each day searching for car keys — for a total of 16 days during a lifetime. A healthy portion of e-News readers identified the correct answer and hopefully invest in a strategically placed hook or basket to prevent their own needless searches.

Here are the final results for last week:

A. 21%
B. 29%
C. 20%
D. 30%

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