ATTENTION: American Agent & Broker Wrap Up will become Agent & Broker Insider eNewsletter, brought to you by the editors of American Agent & Broker, starting with the next issue. You can expect to receive Agent & Broker Insider in your inbox the second week of January.

American Agent & Broker
AA&B's most popular December articles

Doctor eats entire artichoke, sues restaurant
Patron suffers distress, sues restaurant because server did not instruct him on the proper way to consume it. Read more here.

It's a wonderful policy
Chris Amrhein's annual holiday column looks at what's so great about being an insurance agent. Read more here.

Atlanta settles $1 million lawsuit with bar owners, patrons
The Atlanta City Council settled with the Atlanta Eagle, a gay bar that was the location of a botched police raid in September 2009. Read more here.

Harness the power of intelligent workflows
It's just another term for "work smarter, not harder," but it can make all the difference in an agency's profitability. Read more here.

Healthcare reform is here: What's next for agents?
Market opportunities for brokers of small group accounts and individual accounts should remain healthy and even improve through 2013. But what are the risks? Read more here.

AA&B Pulse

Each week we ask our readers for input on current industry issues. This week's question:

Are you outsourcing agency management functions overseas?

We want your opinion! Take AA&B's poll here.

Poll results from December

1. Are you OK with employees shopping from the office on Cyber Monday?

• Yes — 25.8%
• No — 71.0%
• I'm doing it myself! — 3.2%


2. What should Congress do about tax cuts?

• Extend them to all income levels — 61.9%
• Extend them for the top income only — 1.8%
• Extend them for the middle income only — 27.5%
• Extend them for the low income only — 4.4%
• Don't extend them at all — 4.4%


3. Will the Virginia court ruling that the healthcare reform law is unconstitutional compromise its implementation?

• Yes — 49%
• No — 23%
• Only the individual mandate will be affected — 19%
• Not sure — 9%

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