Virtual Viewpoint

What do you feel agents and brokers want most from their carriers?

Carriers want to own the minds and hearts . . . and business . . . of their independent agents. If that were not challenge enough, those agents are being courted by several such suitors. In a competitive world in which the bar constantly is being raised, what do insurers do? Here's the view of one CIO. See whether you agree with his approach or not and let us know what other ideas are at play in the marketplace.

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Tech PR Ticker

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Solution Partners

IT Investment Continues to Grow, Selectively

Information Technology spending is always under scrutiny, but how do insurance companies view their IT spend considering the current economic conditions? When analyzing the IT spend overall, the majority of companies that participated in a recent study conducted by Ward Group anticipate an IT budget increase for 2010 compared to 2009. The IT budget as a percentage of gross premiums written was projected to be near 4.5 percent in 2009 and is anticipated to grow five to seven percent in 2010.

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