Virtual Viewpoint

What do you view as the biggest headache in customer-facing technology today, and how do you resolve it?

Keeping up with the changes brought about by technology has proven to be a huge challenge for some insurance carriers, particularly when it comes to the issue of protecting data.

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Industry News

• The Future of Class Actions Hinges on Wal-Mart Case
• Independent Agent Numbers Stabilize, Diversify
• MarketScout: November Sees Further Declines for P&C Rates
• Trade Groups, FEMA Discuss Privatizing NFIP

Modular Rating, Underwriting, Policy Management, Workflow, Billing and Business Intelligence. Only one solution increases operational efficiencies and provides timely, accurate access to data across all lines of business…OneShield Dragon.

Tech PR Ticker

• CCM and ECM: New Levers for Growth in Insurance
• CSC Unveils Cloud Computing Path for Financial Services
• Pitney Bowes, Salesforce.com Offer Trial for Underwriter's Location Profiler
• Mitchell Purchases Ingenix Medical Bill Review Business

Free Whitepaper

Billing Modernization Drives Sales Performance and Service Excellence

Today there is unprecedented opportunity to leverage billing to create, manage, fulfill and strengthen a brand promise of convenience, trust and service. There is the potential to utilize customer data to increase sales and drive greater agent and customer retention. At the same time, ever-evolving regulatory and compliance issues require tighter financial reporting controls. Billing modernization and consolidation enables insurers to achieve these objectives today while providing a foundation for continued advantage in the years ahead.

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