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October 29, 2015  

 
 Q&A of the Week
Determining Cause of Loss

A Washington subscriber recently asked the following question:

A hole was discovered in a client's pool super structure. They have an all risk policy. The insured believed ice fell off the roof and damaged the pool wall. The insurance company had an engineer review, and they advised that the trajectory was such that ice from the roof could not have damaged the pool. The pool is a saltwater pool, and the damage was not from the freezing of the water within the pool. We advised the adjuster that if it was not the ice, we are not aware of what caused the damage, only that it clearly occurred during the winter months. The adjuster advised that we must advise him of what caused the damage prior to them providing coverage. We feel that we should only have to report that there is a loss on the property and that unless the carrier can exclude it from the exclusions within the policy, they should pay for the damage. Who is correct? Must the insured have knowledge of what caused the damage?

ANSWER: You are correct. The homeowner just has to report the loss and cooperate with the carrier. If the carrier's engineer cannot determine the cause of loss, and the carrier cannot identify an exclusion, then the loss should be paid. There is no exclusion for mysterious damage to pool linings. The insured gets the benefit of the doubt, and the loss should be paid. 
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 What's New This Week in FC&S
Commercial Crime Coverage Form

The current commercial crime discovery form, CR 00 20 11 15, and loss sustained form CR 00 21 11 15, are revisions of earlier discovery and loss sustained forms. Read More
 
 Litigation Watch
Legal Duty of Claims Adjuster

The insurer brought an action seeking a declaratory judgment that it had no duty to indemnify the insured in an underlying lawsuit. The insured's assignee later filed a complaint against the insurer and against the claims adjuster retained by the insurer for negligence. This case is Lodholtz v. York Risk Services Group, 778 F.3d 635 (2015).

Lodholtz sustained injuries in the factory of Pulliam Enterprises. He filed a lawsuit seeking compensation. Pulliam filed an insurance claim with its insurer, Granite State Insurance and the insurer retained York Risk Services as a claims adjuster. However, neither Granite State nor York ever communicated to Pulliam whether they believed Granite had a duty to defend Pulliam under the terms of the policy. 
Read More
 
 Fraud of the Week
Policy Inception Fraud—Pennsylvania
AMOUNT: Unknown


A Pennsylvania man was sentenced to probation for submitting multiple claims to different insurers for the same damage to the same vehicle. Read More
 
   
 FC&S Ask the Experts
Did you realize that the Q&A section of FC&S is made up of questions submitted by subscribers like you?

Paid subscribers to FC&S Online or print FC&S Bulletins are invited to submit insurance coverage questions to the editors. We'll provide a personalized opinion within five business days. (We'll let you know if it will be longer than that. Sometimes we have to gather research or other supporting materials).

Who knows? Your question may be featured (anonymously) in the online Q&A of the Week or as an FC&S update.

Submit your coverage interpretation question right to the editors of FC&S for quick and reliable information. Ask our expert staff a question by clicking here.
 
 Maximize Your FC&S
 Online Subscription!
FC&S editors regularly conduct web-based demos of the service. Feel free to contact Christine Barlow, cbarlow@alm.com, to set one up! They only take 30 minutes, a small investment of time that will help you learn all that FC&S Online has to offer.
 
 Contact Us
As always, your comments and questions are welcome.

Contact us at:
FC&S Department
Phone: 800-543-0874
Fax: 859-692-2293
Email: eAlerts@nuco.com
The Zalma Insurance Claims Library
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Insurance Claims: A Comprehensive Guide
The only source you'll need to successfully handle insurance claims from start to finish. More Info
Construction Defects Coverage Guide
Your single-source for identifying, insuring, investigating, prosecuting, and defending cases that result from construction defect claims. More Info
Mold Claims Coverage Guide
This guide will allow you to handle mold insurance claims and litigation resulting from mold or fungi related disputes with confidence. More Info
For more information about these titles Click Here
 
FC&S Team
Kelly Maheu, J.D.
Publisher
  Diane W. Richardson, CPCU
Consulting Editor
Christine G. Barlow, CPCU
Managing Editor, FC&S
  Diana B. Reitz, CPCU, AAI
Consulting Editor
David D. Thamann, J.D., CPCU, ARM
Managing Editor, FC&S Bulletins
  Emily Brunner
Online/Print/Production Editor
Susan L. Massmann, CPCU
Managing Editor, Electronic Publications
  Tosha Brinkman
Marketing Manager
Barry Zalma, Esq., CFE
Contributing Editor
  Donna Cozatchy
Creative Director

 
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